RAM MULTI INVEST – PURCHASE AND SALE CONDITIONS
Professional Welding Equipment & Industrial Supplies
Last updated: October 2025
1. Introduction
These Purchase and Sale Conditions (“Terms”) govern all online sales of goods made through www.rammultiinvest.no, owned and operated by RAM MULTI INVEST / RAM SVEIS OG BEMANNING AS, Business ID 933 400 042, located at Linnegrøvan 27, 4640 Søgne, Kristiansand, Norway (“Seller”).
All purchases are subject to Norwegian law, including the Consumer Purchases Act (Lov om forbrukerkjøp), the Right of Withdrawal Act (Angrerettloven), and applicable EU/EEA directives for e-commerce and data protection (GDPR).
By placing an order, the buyer (“Customer”) acknowledges and accepts these Terms.
2. The Agreement
2.1. The purchase agreement consists of these Terms, the order details confirmed at checkout, and any written agreements between the Customer and the Seller.
2.2. In case of discrepancies between these Terms and separately agreed conditions, the latter will prevail only if they do not conflict with mandatory consumer protection laws.
2.3. The agreement is supplemented by relevant Norwegian legislation governing the sale of goods to consumers and businesses.
3. The Parties
Seller:
RAM MULTI INVEST / RAM SVEIS OG BEMANNING AS
Linnegrøvan 27, 4640 Søgne, Kristiansand, Norway
Email: post@rammultiinvest.no
Phone: +47 468 43 758 | +47 968 87 890
Buyer:
The natural or legal person placing the order via www.rammultiinvest.no, hereinafter referred to as “the Buyer” or “the Customer”.
4. Prices
4.1. All prices displayed on www.rammultiinvest.no are shown in NOK (Norwegian kroner) and are exclusive of VAT unless otherwise stated.
4.2. Shipping costs, customs duties (if applicable), and other fees will be calculated and displayed before checkout.
4.3. The total price payable by the Buyer includes all applicable taxes and costs. The Buyer will not be charged for any additional cost that was not clearly stated before purchase.
4.4. RAM MULTI INVEST reserves the right to adjust prices at any time due to supplier changes, exchange rate fluctuations, or technical errors, without prior notice.
5. Conclusion of Contract
5.1. The contract becomes legally binding once the Buyer has submitted an order through the website and received an electronic order confirmation.
5.2. The Seller reserves the right to cancel an order if there are material typographical or pricing errors that the Buyer should reasonably have understood were incorrect.
5.3. Orders may also be declined in cases of suspected fraud, unpaid previous invoices, or product unavailability.
6. Payment
6.1. Accepted payment methods include debit/credit cards, bank transfer, or invoice (for approved customers).
6.2. For card payments, the amount may be reserved on the Buyer’s card when the order is placed and will be charged when the goods are dispatched.
6.3. Invoices must be paid by the due date stated. Late payment incurs statutory interest under the Norwegian Interest on Late Payments Act (Forsinkelsesrenteloven).
7. Delivery
7.1. Delivery is considered complete when the Buyer, or an authorized representative, has taken possession of the goods.
7.2. Standard delivery time is 2–7 business days within Norway, unless otherwise stated.
7.3. The Seller delivers via recognized logistics partners and is not responsible for delays caused by carriers or external circumstances beyond its control (force majeure).
7.4. If delivery is delayed more than 30 days beyond the agreed time, and this is not due to force majeure, the Buyer has the right to cancel the purchase and request a refund.
8. Transfer of Risk
8.1. The risk of loss or damage to goods passes to the Buyer when the goods are received by the Buyer or their authorized representative.
8.2. If the goods are lost or damaged before delivery, the Seller bears the risk.
9. Inspection and Defects
9.1. The Buyer is obliged to inspect the goods upon receipt. Any visible defects or transport damage must be reported immediately, and no later than within 48 hours of delivery.
9.2. Hidden defects must be reported within a reasonable time after discovery, and no later than two years after delivery (five years for goods intended to last significantly longer).
9.3. In the case of valid complaints, RAM MULTI INVEST may offer replacement, repair, or refund, at its discretion.
10. Right of Withdrawal
10.1. The Buyer has the right to withdraw from the purchase within 14 calendar days after receiving the goods, in accordance with Angrerettloven.
10.2. The withdrawal right applies only to unused goods in their original packaging.
10.3. The Buyer must notify the Seller in writing (by email) within the withdrawal period.
10.4. Return shipping costs are borne by the Buyer, unless otherwise agreed.
10.5. Products custom-made or specially ordered (including industrial cables, cut consumables, or opened safety equipment) are exempt from withdrawal under §22 of the Right of Withdrawal Act.
11. Warranty and Limitation of Liability
11.1. Unless otherwise stated, all products carry the warranty offered by their respective manufacturers.
11.2. RAM MULTI INVEST provides no additional warranties beyond those required by Norwegian law.
11.3. Under no circumstances shall RAM MULTI INVEST be held liable for indirect or consequential damages, including lost profits, downtime, or data loss.
11.4. The Company’s total liability shall never exceed the total purchase amount paid by the Buyer for the relevant order.
12. Force Majeure
12.1. The Seller shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including but not limited to: war, natural disaster, labor disputes, government restrictions, pandemics, or disruptions in transport or supply chains.
12.2. In such events, delivery obligations are suspended until conditions return to normal.
13. Personal Data and Privacy (GDPR)
13.1. RAM MULTI INVEST / RAM SVEIS OG BEMANNING AS is the data controller for all personal data collected through the website.
13.2. Personal data will only be processed for the purpose of fulfilling orders, maintaining customer accounts, and complying with legal obligations.
13.3. Data will not be sold or shared with third parties, except where required by law or necessary for logistics.
13.4. The Buyer has the right to request access, correction, or deletion of personal data by contacting post@rammultiinvest.no.
13.5. Data is processed in compliance with the EU General Data Protection Regulation (GDPR) and Norwegian Personal Data Act (Personopplysningsloven).
14. Dispute Resolution
14.1. Any disputes or complaints must first be addressed in writing to RAM MULTI INVEST / RAM SVEIS OG BEMANNING AS.
14.2. The parties shall attempt to resolve disputes amicably.
14.3. If agreement cannot be reached, the Buyer may contact the Norwegian Consumer Council (Forbrukerrådet) at
📞 +47 23 400 500 or 🌐 www.forbrukerradet.no.
14.4. Disputes that cannot be resolved amicably shall be settled under Norwegian law, with jurisdiction in the Agder Tingrett (District Court).
15. Contact Information
RAM MULTI INVEST / RAM SVEIS OG BEMANNING AS
📍 Linnegrøvan 27, 4640 Søgne, Kristiansand, Norway
📩 post@rammultiinvest.no
📞 +47 468 43 758 | +47 968 87 890 | +47 998 86 943
🌐 www.rammultiinvest.no
